Please find here below the answers to some frequent questions about Facnor FXsun systems:
1.1 Where can I find an FXsun fitter?
Years after years we have developed a network of FXSun fitters and distributors. Please contact Facnor company by phone +33 (0)22.214.171.124.22 or by email email@example.com in order to find out where to buy and who can install our furlers.
1.2 How to choose the right model of FXsun furler?
The choice of the FXsun is made according to the shade sail area and also according to the calculated length of the anti-torsion rope, around which the sail furls in and out. A FXSun fitter will be able to assist you.
1.3 Why choosing a furling shade sail?
A rolling shade sail fitted on an FXSun furler is ideal for arrange one outdoor space. It simply and quickly gets furled in case of bad weather and stored during winter if necessary. Moreover its convenience, the FXSun mechanisms, ocean race developed technology are elegant. They bring a marine touch or « industrial » design depending on point of view. In addition, by initially meeting the nautical requirements, the FXSun systems are light and reliable: conceived for lasting.
1.4 Are the FXSun furling systems for shade sails guaranteed?
The FXSun mechanisms are guaranteed 5 years – for further details please refer the General Sales Conditions of Facnor Company. Facnor, FXSun manufacturing company has been specialized in designing and manufacturing furlers for sailboats for 40 years. Like Facnor equipment on board of ocean sailing boats, the high quality FXSun mechanisms – combining stainless steel and aluminum – are conceived and assembled with the rigour, a proof of safety.
1.5 How to order an FXSun spare part or accessory?
To order a FXsun spare part or accessory, please get in touch with fitter that has installed the retractable shade sail or get in touch with Facnor company by phone +33 (0)126.96.36.199.22 or by email firstname.lastname@example.org
1.6 What do the FXSun kits include?
The complete FXSun kit includes a “mechanisms” set (one endless line drum and one swivel, an “anti-torsion rope” set delivered with 2 thimbles and in additional a “furling line” set insuring the drum rotation to furl in the shade sail.
1.7 What is a T-Winch? How to use it?
The T-Winch is a rotating cleat that assists the user to safely finalize the tensioning of the shade sail.. This innovative and patented system is easily operated, please do not hesitate to watch the tutorial video showing the T-winch use or download the installation instructions by clicking on the link hereafter : FXSun T-winch / Video
1.8 How to maintain the FXSun furler?
The FXSun sealed bearing mechanisms are maintenance free. However, if you live close to the sea front, you occasionally rinse with clear water the endless line drum, the swivel as well as the thimbles. Sea salt has a corrosive effect, thus it is recommended to avoid salt deposit. During winter, it is advised to store the shade sail with the furling system or protect them with a tailor-made cover that will also secure the whole fitting. Please contact your fitter that has installed your shade sail about this matter.
1.9 Where can I find the FXsun and T-winch use instructions?
Please find the full documentation about installation and use instructions by clicking the following link: FXsun instructions
2.0 How to roll in and out a shade sail fitted with manual FXSun system?
Videos available showing the successive operating step forfurling in (inclure le lien vers la vidéo « enrouler ») and furling out (inclure le lien vers la vidéo « dérouler ») a retractable shade sail.
To retract the shade sail, please simply:
- Release the sheet (rope attached the point of the sail)
- Pull the furling line after releasing
- Secure the furling by making 2 turns with the sheet round the fully rolled shade sails
- Secure the furling line and also the sheet
For furling out your retractable shade sail:
- Release the furling line (running round the drum)
- Pull the sheet (furling out)
- Tighten the shade sail
- Secure the sheet thanks to the T-Winch
DO NOT FORCE: in case of tough furling in or out, try to identify the reason for this observation and contact your fitter.
In case of bad weather conditions, before leaving home, please make sure your shade sails is securedly furled in and the sheet turns round the sail several times (see our video).
2.1 The furling overlaps, what shall we do?
To prevent from line overlapping, it is recommended to maintain tension onto the line. Please check that the furling line is fitted according to instructions of the FXSun CORD kit.. In this case, do not hesitate to contact the professional who has fitted your shade sail.
2.2 What is a sheet on retractable shade sail?
The sheet is the rope attached at the point of the shade sail. If the shade sail is quadrilateral, there are two points, and thus two sheets. “Sheet” is a nautical term, as on a boat, each rope is precisely named in order to efficiently handle sails!